Site & storefront
Pages, navigation, product information, mobile layout and the claims you make along the way.
Independent buyer-path reviews
We check the face
of your business.
Your customer sees a whole shop, not a single page. We follow their path, find what doesn't line up, and show you exactly what to fix.
Dated evidence. Plain-English fixes. No account access needed for public-path checks.
THE CUSTOMER'S VIEW01 / 04
01Social profile↗
02Storefront↗
03Shipping promiseMismatch
04Checkout↗
ONE JOURNEY.EVERY PROMISE MATTERS.
01 / THE REVIEW
What we check
From the first tap to the final decision. We look for broken paths and conflicting answers before your customers have to ask.
Buyer path
Links, cart and checkout steps that are publicly accessible, with friction and dead ends called out.
Public details
Shipping, returns, contact routes and opening hours checked for consistency across pages.
Social presence
Profile links, bios and offer claims compared with what the site actually tells a shopper.
02 / A REAL FINDING
Small mismatch.
Real hesitation.
A public-path check of a Singapore retailer found two answers about local delivery. Its FAQ said shipping was free. Its customer service page listed SGD 2.80 for orders below SGD 50.
A shopper with a smaller basket would get two answers before checkout. The fix: align the FAQ with the current shipping policy.
An anonymized example from a public page check. No client relationship is implied.
EXAMPLE FINDINGSHIPPING / HIGH PRIORITY
FAQFree local shipping
Customer service pageSGD 2.80 below SGD 50
!
Two answers. One customer.
Align the FAQ with the current policy and check the shipping copy again after changes.
03 / PLANS
One clear view.
Kept current.
Start with a first pass. These plans are for shops that want us to keep checking, and for teams managing multiple storefronts. Each scan comes with dated findings and a short fix list.
S Monthly report
SGD 49/mo
One website + one social channel.
One scan each monthA light follow-up after the first pass.M Weekly report
SGD 99/mo
One website + two social channels.
One scan each weekFor shops with frequent updates.L Weekly report
SGD 149/mo
One website + three social channels.
One scan each weekCritical findings flagged within one business day of discovery.Enterprise Weekly report
SGD 499/mo
Two websites + three social channels.
One scan each weekFor chains, agencies and multi-storefront teams. Extra social channel: SGD 99/mo. More websites quoted separately.Public-facing pages and links only. We agree the site boundaries and channel handles before work starts. "Weekly" means a scheduled review, not round-the-clock monitoring.
NOT READY TO SUBSCRIBE?
Start with one first pass.
A one-off review for SGD 99–149. If you continue on a monthly plan, we credit the first-pass fee against your first month, up to the monthly fee.
Send your site URL, social handles and main market. We'll confirm the scope and price before the review.